At Fosolearn, we are committed to delivering high-quality educational content and ensuring customer satisfaction. Please read our Refund and Return Policy carefully before making a purchase.
1. Refund Eligibility
We offer refunds under the following conditions:
- If a user is unable to access a purchased course due to technical issues from our end.
- If the course content is significantly different from the description provided on our website.
- If a refund request is made within 7 days of purchase and the course has not been accessed beyond 10% of its content.
2. Non-Refundable Situations
Refunds will not be provided in the following cases:
- If more than 10% of the course has been accessed.
- If the refund request is made after 7 days from the purchase date.
- If dissatisfaction is based solely on personal preference.
- If a user fails to meet the course requirements.
- If the user violates our Terms and Conditions.
3. How to Request a Refund
To request a refund, follow these steps:
- Send an email to fosorobotics@gmail.com with the subject “Refund Request – [Course Name]”.
- Provide your order details and a valid reason for the refund.
- Our team will review your request and respond within 5 business days.
4. Refund Process
- If approved, refunds will be processed through the original payment method within 7-10 business days.
- Refunds may take additional time depending on your bank/payment provider.
5. Course Replacement or Credit Option
Instead of a refund, users may opt for:
- Course replacement (if another course of equal or lesser value is available).
- Credit balance to enroll in a different course in the future.
6. Contact Us
For any refund-related queries, please contact:
📍 Foso Robotics
No.92, Pristine Garden, Nellikuppam, Chengalpattu District, Pin 603108, Tamil Nadu
📞 Phone/WhatsApp: (+91) 9361751611
📧 Email: fosorobotics@gmail.com
